Terms and Conditions
Shipping and Handling – A standard handling fee of $2.00 will be charged to all orders.
Express Shipments – Express shipment delivery available for additional fees and with request by calling (302) 998-5913 and speaking to a staff member of BlindSight Delaware.
Return Policy – BlindSight Delaware has a 30-day money-back guarantee. If you are not satisfied with your product, for whatever reason, you may return it for a store credit, refund, or exchange. Please note, original shipping and handling costs are not refundable.
Copy of Original Sales Receipt – No items may be returned for store credit, refund or exchange without the original sales receipt.
Shipping and Handling Charges Not Refundable – You are responsible for the return shipping charges. We recommend you purchase shipping insurance when returning products.
Return in Resalable Condition – In order to receive a full credit for the product, it must be accompanied by the sales receipt, it must be brand new and in resalable condition, it must be in the original packaging materials, including all instructions, accessories, and warranty cards. Any product returned not in resalable condition may be refused or subject to a restocking fee up to 15%. We strongly urge you to purchase shipping insurance on returning products.
Non-Returnable Products: Special orders are not returnable. Computer software is not returnable. Food and Health Products: Due to federal and state food, health, and safety laws, products used on the body, for food preparation, and for medicine preparation cannot be returned. This policy includes glucose meters and stipes, thermometers, blood pressure meters, eye droppers, and manicuring items.
Processing Time – Please allow 5-7 business days, after our receipt of your return, for the processing of your credit.
Damaged Merchandise – If your merchandise is damaged or not delivered you must make a claim with the carrier. Please keep all wrappings and notify the carrier at once. Please note on Free Matter for the Blind shipping insurance is not an option.
Please Note – BlindSight Delaware reserves the right to make suitable similar substitutions without prior notice. Please note that BlindSight Delaware is not responsible for typographical errors, photos, product availability, and discontinuance of product by manufacture or changes, on this website. Prices are subject to change without notice.
Discounts – Quantity discounts are available. Please call (302) 998-5913 to learn more.